Options and Services

Shipping

Orders placed before 11:00 AM will be processed within 24 hours.
During December, Australia Post delivery times may be longer due to increased volume through their network, Delivery time also depends on your distance from Sydney and the item's size, with larger packages taking longer to deliver.

Track Your Order

We will email your order tracking information the evening your item is shipped.
Postage calculated at checkout

Shipping Time Frames

Being a small independent online toy retailer, we don’t have a huge warehouse, so toys always come in and go out! On our product page, below the price, you will see a note in blue. If it says *Ready to ship from our Sydney warehouse* it means it is sitting here, ready to go. If the message says *Dispatches from Sydney in 4-6 days, the product is in transit from the supplier’s warehouse to our warehouse and will be generally shipped out in that time frame.

Calculated Shipping Charges

SYDNEY customers are charged a flat rate of $9.99 for items regardless of quantity or weight. Postage charges for OTHER AREAS will be calculated on your cart page after entering your address. Due to extremely high shipping and returns rates, we do not ship to the Northern Territory and remote parts of WA. The shipping grid below will give you an indication of delivery times you might expect during regular trading. Please add a few more days for delivery around peak holiday times. For accurate shipping times, follow this link to Australia Post. Some days, Australia Post will surprise you with deliveries well within the schedule, and other times, a few days out.

No Free Shipping No First Order Discounts

We try to give our customers our best possible price all year round, not just once they make their first purchase.

Express Postage

Express delivery is available for selected areas only. Your item ships to the nearest express delivery area; if you’re outside the specific location, your parcel will go by regular post. Australia Post does not guarantee next-day delivery of Express items. However, the Australia Post website says this will still be the fastest option available.

Delivery Options

  • Your purchase will not be left unattended at the delivery address unless you select “authority to leave” at checkout.
  • We will cover any loss or damage if your item is lost or damaged during transport.
  • A signature is required for all deliveries unless you choose “authority to leave.”

Shipping Table (January To November)

The following chart will give you an indication for Australia Post to deliver your item after it has been picked up from our warehouse; Australia Post may occasionally miss these schedules.   Please check the Australia Post website for accurate information.
Sydney 1-3 Days New South Wales 2-4 Days
Melbourne 3-4 Days Victoria 3-5 Days
Brisbane 3-4 Days Queensland 4-6 Days
Adelaide 3-4 Days South Australia 4-6 Days
Hobart 5-6 Days Tasmania 6-7 Days
Canberra 2-4 Days
Perth 5-7 Days
You may find delays in the postal network between the end of November and December.  

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