Customer Service

We're not quite available 24/7, but we can help you during normal business hours, just call and ask for Kim.

Open 9.00 AM to 5:00 PM Australian Eastern Standard Time Monday to Friday.
9.00 AM to 6:00 PM Australian Eastern Daylight Time.

Express delivery for Sydney addresses if you place your order before 11:30 AM.

For Sydney same day delivery, just call before 10:30 AM.

Pickups by appointment.

email:[email protected]
ph: 02-9979-4391
PO: 1159 Newport Beach Sydney Australia 2106
Warehouse: 14 Jubilee Av Warriewood 2102


Payment Methods

  • PayPal - Credit Cards
  • Bank Deposit
  • Phone - Credit Cards


Some times things don't go as planned, so if you wish to return an item for any reason, please read this.

 Payment Options


At Jadrem Toys we accept all major credit cards including American Express. All card transactions are handled securely by PayPal, you do not need to be a member to process your card with PayPal.

For telephone orders we can accept Mastercard and Visa.