If you live in Sydney, all shipping options will be available to you after you enter your postcode. At the bottom of the list will be the option to “Click & Collect From Our Warehouse”.
After we process your order, we will send you an email with a link to our booking calendar where you can arrange a day and time to collect your order.

Postage is calculated on the weight of the item and your distance from Sydney

You can track the progress of your purchase on the link we send to you on the completion of your order or you can use the Australia Post APP

You can track the progress of your purchase on the link we send to you on the completion of your order or you can use the Australia Post APP

Get the APP

The best way to track and manage your deliveries is with the Australia Post mobile app. Get the AusPost app

We do not offer free shipping. We prefer to have lower prices for everyone rather than try and recover free shipping costs in the item’s price.

I’m sorry we do not ship to the Northern Territory or remote parts of Western Australia

You should get an email within a few minutes of placing your order; if not, please check your junk email folder. If there is nothing there, contact us to see if there is a typo in your email address.

I’m sorry, our office is not equipped to process orders not placed on our website.

We offer a complete replacement or refund of your order in the unlikely event that your parcel is lost during transit.

Your order will be processed within 24 hours and typically shipped within three business days if the product is available at our Sydney warehouse. If the item is in transit from our suppliers, it may take a bit longer. You can view an estimated delivery time on the product page under the “Availability” section.