Customer Service

Lets Talk

We're not quite available 24/7, but we can help you during regular business hours.

Open 9.00 AM to 4:00 PM Australian Eastern Standard Time Monday to Friday. Live Chat is available during opening hours.

On weekends please send an email or use social media, we'll answer within a few hours.

Mail: kim@jadrem.com

Social: Facebook : Insta

Payment Options

Payment Methods

Shipping and Returns

Express Delivery

Express delivery is available in selected areas.

Click And Collect

Click and collect is available by appointment to Sydney customers between 9:30 AM and 3:30 PM, weekends and holiday periods excepted. Appointment days are Monday, Wednesday and Friday.

Returns

Sometimes things don't go as planned, so if you wish to return an item for any reason, please read this. Returns

Llorens® Of Spain

Designed and handcrafted in SPAIN, all Llorens dolls are unique. Artisan-made with thoughtfulness and care, Llorens dolls feature high-quality clothes and are made with soft, phthalate-free vinyl.

Sale!