Customer Service

Lets Talk

We're not quite available 24/7, but we can help you during normal business hours, just call 02-9979-4391 and ask for Kim.

Open 9.00 AM to 4:00 PM Australian Eastern Standard Time Monday to Friday. Live Chat is available during opening hours.

On weekends please send an email or use social media, we'll answer within a few hours.

Mail: kim@jadrem.com

Social: Facebook : Insta

Payment Options

Payment Methods

Shipping and Returns

Express Delivery

Express delivery is available in selected areas.

Click And Collect

Click and collect is available by appointment to Sydney customers between 10:00 AM and 3:00 PM, weekends and holiday periods excepted.

Returns

Sometimes things don't go as planned, so if you wish to return an item for any reason, please read this. Returns

Welcome To Our NEW LEGO® Store

Discover all our NEW LEGO® sets here, search by theme, age or price. Celebrate innovative design with LEGO® Technic™, take a ride on the ultimate roller coaster from Creator Experts, or inspire a new generation with LEGO® Star Wars™. You’ll find these themes plus more in our LEGO Store.