Customer Support
We're not quite available 24/7, but we can help you during normal business hours, just call and ask for Kim.
Open 7:30 to 5:00 PM Australian Eastern Standard Time. Monday to Friday
*7:00 to 6:00 PM Australian Eastern Daylight Time
email:kim@jadrem.com
ph: 02-9979-1767
newport beach sydney australia 2106
Payment Methods
PayPal - credit cards
Bank Deposit
Money Order
Phone - credit cards
Mail - credit cards
Mail - Cheque
Phone - Mail Order
Don't have time to go through online payment and checkout.
Just call 02-9979-1767, have the item number and your credit card details ready and we'll process your order over the phone.
Return Policy
Have a problem, need to return an item? Give Kim a call on 02-9979-1767 and she'll organise it all for you!
International
Live outside of Australia, and would like to send a gift or toy to a child in Australia, not a problem. We can arrange to have your gift wrapped and a card attached
Calling from overseas?
ph: +
612-9979-1767
Delivery Times
The following table gives an indication of the average time in business days to deliver your item to Australian states and Cities| Deliver to | Days |
| Sydney | 1 |
| NSW | 1-2 |
| Melbourne | 2-3 |
| VIC | 3-5 |
| ACT | 2-3 |
| Brisbane | 3-5 |
| QLD | 3-6 |
| Adelaide | 2-3 |
| SA | 3-5 |
| Perth | 3-5 |
| WA | 4-6 |
| Hobart | 2-3 |
| TAS | 3-5 |
| Darwin | 4-6 |
| NT | 4-6 |
